Frequently Asked Questions

Everything you need to know about shopping at Coburg Aquarium

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

How can I track my package?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.